Sg Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Sg Casino website, account services, games and related features. They are intended to provide a clear framework for using the service responsibly and lawfully. Additional terms may apply to specific games, payment methods, competitions, bonuses or promotional offers. Where additional terms apply, they will be made available before or during the relevant activity and should be read together with these Terms & Conditions.

By visiting, registering with or using Sg Casino, you confirm that you accept these Terms & Conditions. If you do not agree with any part of them, you should not create an account or use the website. You are responsible for checking this page regularly, as the terms may be updated when necessary. Continued use of the service after an updated version is published may be treated as acceptance of the revised terms.

Using the website lawfully

You must use Sg Casino only for lawful purposes and in accordance with all applicable Australian laws, regulations and requirements that apply to you. You must also comply with any rules that apply in your state or territory, as well as any restrictions connected with your location. Access to particular services may not be available in every jurisdiction. It is your responsibility to establish whether online gambling is permitted where you are located before using the website.

• You must not use the website for fraud, unlawful activity, money laundering or any other improper purpose.
• You must not interfere with the operation, security or availability of the website or its systems.
• You must not use software, devices or methods designed to manipulate games, transactions, account records or outcomes.
• You must not copy, reproduce, modify, publish or commercially exploit website content without appropriate permission.
• You must not attempt to access another person's account or provide false information during registration or verification.

2. Accounts, eligibility and verification

To use account-based services, you may need to register an account and provide accurate, current and complete information. You must keep your details up to date and tell Sg Casino if information changes. An account is generally intended for one person only. You must not open or control accounts on behalf of another person, allow another person to use your account, or transfer your account to someone else.

You must meet the minimum legal age and any other eligibility requirements that apply to gambling in your location. Sg Casino may ask for information or documents to confirm your identity, age, address, payment ownership, source of funds or other details required for account checks. These checks may be carried out when an account is opened, before a transaction is completed, when activity changes or whenever verification is reasonably required.

Information supplied for registration and verification must be genuine and belong to you. You should protect your username, password, authentication details and other account information. If you believe that your account has been accessed without permission, you should stop using it and notify Sg Casino through the available support channel. You may be responsible for activity carried out through your account where you have failed to keep your login details secure.

Account restrictions

Sg Casino may refuse an application, limit account access, delay a transaction, suspend an account or close an account where this is necessary for security, verification, responsible gambling, legal or operational reasons. This may include situations involving inaccurate information, suspected fraud, unusual activity, duplicate accounts, misuse of a promotion, a breach of these terms or a requirement from an authorised body.

If an account is suspended or closed, you must not attempt to create or use another account unless Sg Casino confirms that you may do so. Any review of an account will be handled in accordance with applicable requirements and relevant internal procedures. Where permitted, Sg Casino may retain information and records for as long as reasonably necessary for legal, regulatory, security, dispute-resolution or operational purposes.

3. Games, payments and promotions

Games available through Sg Casino may be subject to specific game rules, instructions and technical conditions. You should review those rules before placing a wager. Game results are determined by the applicable game system and recorded information. If there is an apparent technical problem, interruption or disagreement about a result, relevant system records may be reviewed to help resolve the matter.

You are responsible for checking the details of a wager before confirming it. Once a wager has been accepted, it may not be cancelled unless the applicable game rules or a legal requirement allows cancellation. Sg Casino may correct or void a transaction where there has been a clear technical error, system malfunction, pricing error, processing mistake or other circumstance that makes the transaction invalid under the relevant rules.

Deposits and withdrawals

Available payment methods, minimums, maximums, processing steps and verification requirements may vary. You should use a payment method held in your own name and provide accurate payment information. Sg Casino may decline, reverse, hold or review a transaction where the payment method cannot be verified, the transaction appears unauthorised, a legal or security check is incomplete, or the activity does not comply with these terms.

You remain responsible for any fees, charges, taxes or costs imposed by your bank, payment provider or another third party. Sg Casino does not control the processing time or policies of external providers. A request to withdraw funds may require completion of identity, payment or account checks before it can be processed. You should not use the service as a substitute for a bank account or as a way to transfer funds for another person.

Promotions and bonuses

Promotional offers, bonuses, free plays, competitions and other incentives may be subject to separate terms. Those terms may set out eligibility conditions, time limits, wagering or play requirements, game restrictions, maximum values, withdrawal conditions and other limitations. You should read the applicable offer terms before accepting or using a promotion.

Sg Casino may withdraw, change or restrict a promotion where allowed by its terms or where this is necessary because of an error, misuse, suspected fraud, technical issue or legal requirement. A promotion may be limited to one person, household, device, payment method or account. If an offer has been credited in error or obtained through prohibited conduct, Sg Casino may remove the relevant benefit or adjust the account balance in accordance with applicable requirements.

4. Responsible gambling, privacy and account closure

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. You should only gamble with money you can afford to lose and should set personal limits before you begin. Take regular breaks, avoid gambling when upset or impaired, and never chase losses. If gambling stops feeling enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support.

• Set a budget for gambling and do not exceed it.
• Keep gambling separate from essential household spending.
• Do not borrow money or sell possessions to fund gambling.
• Use available account controls, limits, breaks or self-exclusion options where suitable.
• Ask for help from an appropriate support service, health professional or trusted person if you are concerned about your gambling.

You may request account restrictions, a temporary break or self-exclusion through the available account or support process. A restriction may affect access to some or all gambling services. You must not try to bypass a restriction by opening another account or using another person's account. Where a self-exclusion request is made, Sg Casino may take reasonable steps to apply it, subject to the information provided and the systems available.

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. Information may be collected, used and disclosed for purposes such as creating and managing your account, processing payments, completing verification, preventing fraud, meeting legal obligations, providing customer support and improving the service. By using Sg Casino, you acknowledge that some information may be shared with service providers where necessary for these purposes.

You may ask to close your account at any time through the available account or support process. Closure does not remove obligations or rights that arose before closure, including obligations relating to transactions, verification, disputes, responsible gambling checks or suspected misuse. Any remaining balance or transaction request may be reviewed before an account is fully closed.

5. Website availability, liability and general legal information

Sg Casino aims to provide a reliable service, but the website and its features may occasionally be unavailable, interrupted or changed. This may happen because of maintenance, updates, technical faults, telecommunications problems, third-party services, security events or circumstances outside reasonable control. Sg Casino does not guarantee that the website will always be available, error-free, compatible with every device or free from harmful software, although reasonable measures may be taken to protect the service.

You are responsible for your device, internet connection, software, security settings and any charges imposed by your internet or mobile provider. You should use appropriate security measures and keep your operating system and browser reasonably current. If you identify an error, suspicious activity or security concern, you should stop using the affected feature and report it through the available support process.

To the extent permitted by law, Sg Casino is not responsible for losses caused by your failure to follow these terms, inaccurate information supplied by you, misuse of your account, problems with your device or connection, actions of an external payment provider, or events that Sg Casino could not reasonably prevent. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

Changes, complaints and interpretation

These Terms & Conditions may be amended from time to time. The current version will apply from the date it is published or from any later date stated in the update. If you continue to use the service after a change takes effect, you accept the updated terms. If you do not accept a change, you should stop using the service and consider closing your account.

If you have a question or complaint about the service, you should use the available Sg Casino support channel and provide enough information for the matter to be reviewed. You may be asked to provide account details, transaction information or other relevant evidence. Complaints should be raised promptly so that they can be assessed fairly and efficiently.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent required, while the remaining provisions continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable additional terms and policies, form the general agreement governing your use of Sg Casino, subject to the rights and protections provided by applicable law.