- OperatorJumpman Gaming Limited
- Established2019
- Game Providers70 providers
- Deposit MethodsPayPal, Mastercard, Neteller, Skrill
1. General betting conditions
These rules apply to bets placed through the Sg Casino website or any other approved betting channel made available to eligible customers. The rules in force when a bet is accepted will generally apply to that bet, unless a correction is required by law or the bet is affected by an obvious error, technical issue or other circumstance described in these rules.
You must have an active account and be legally permitted to participate in online gambling in the place where you are located. Customers must meet all applicable age, identity, location and account verification requirements. Sg Casino may request information or documents before accepting bets, processing withdrawals or allowing continued account use. If required checks cannot be completed, a bet or transaction may be delayed, restricted or cancelled in accordance with the applicable terms.
You are responsible for keeping your account details, login information and payment information secure. Bets placed using your account may be treated as authorised by you unless you notify Sg Casino promptly that your account may have been compromised. You must not allow another person to use your account, place bets on your behalf without approval, or create more than one account where this is not permitted.
- Bets must be placed using the available betting interface and accepted by Sg Casino before they become valid.
- A bet is not confirmed merely because it has been selected, added to a bet slip or submitted for processing.
- The acceptance of a bet may be subject to account checks, market availability, technical conditions and any applicable restrictions.
- The stake, selections, odds or potential return shown at the time of confirmation should be checked carefully before the bet is placed.
- Once accepted, a bet normally cannot be changed unless a specific feature or rule allows a cancellation, cash-out or other adjustment.
2. Placing and confirming bets
Before confirming a wager, review the event, market, selection, stake, odds and potential return displayed on the bet slip. You are responsible for ensuring that the information is correct. If the displayed information changes before acceptance, the bet may be rejected or presented for your confirmation again. A bet is accepted only when confirmation is shown in your account or otherwise communicated through the approved betting system.
The minimum and maximum stake, maximum payout, market restrictions and other limits may vary by account, product, event, selection or applicable law. Any limits that apply should be displayed before or during the betting process where practicable. Sg Casino may apply reasonable restrictions to betting activity and may refuse, limit or suspend a bet where permitted under its terms and applicable requirements.
Odds are an indication of the potential return for a particular selection and may change until a bet is accepted. The return shown on the confirmation screen is based on the accepted stake and odds, subject to the rules for the market. Promotional odds, enhanced prices or other special offers may have additional conditions. Where special conditions apply, those conditions should be read before the relevant bet is submitted.
Some bets may be combined into a multiple, accumulator or other combined wager. A combined bet may require every selection to be valid and settled in accordance with the relevant market rules. If one or more selections are void, the remaining selections may be treated in the manner stated for that product. A bet may also be subject to restrictions on combining selections from the same event or related markets.
- Select the event and market you wish to bet on.
- Check each selection and the displayed odds.
- Enter the stake and review the possible return.
- Confirm that you are legally allowed to place the bet and that the wager fits within your personal limits.
- Submit the bet and wait for confirmation before treating it as accepted.
- Keep the bet reference or account record for your own records.
3. Market information and settlement
Each market is settled according to the result and settlement method stated for that market. The market name, selection description, event information and any specific conditions form an important part of the bet. If a market has special rules, those rules take priority over a general rule where there is an inconsistency. You should read the available market information before placing a wager.
Events, results and official information
Results may be determined using an official result, official timing, published competition decision or another reliable source appropriate to the event. A result may include a decision made after the event, such as a ruling, disqualification, correction or amendment, where the relevant market rules permit that result to be used. The point at which a result is treated as final may depend on the sport, competition, event or market.
If an event is postponed, abandoned, interrupted, rescheduled, moved, shortened or otherwise changed, the bet will be handled under the specific rules for that market. Depending on those rules, a bet may remain active, be settled using an official result, or be declared void. A change to the venue, starting time, participants, format or distance may affect settlement.
Common market principles
For win or outright markets, the selection generally needs to be declared the relevant winner under the stated conditions. For place or finishing-position markets, the number of positions covered and the qualifying conditions must be checked carefully. For head-to-head or match markets, both listed participants or teams may need to take part for the bet to stand. These are general examples only and do not replace the rules shown for the individual market.
For totals, handicaps, spreads and line markets, settlement is based on the final result after applying the stated line or handicap. A result that falls exactly on the applicable line may be treated as a push, tie or void outcome if the market rules say so. For player, team or event statistics, the relevant statistic must be recorded or confirmed in the manner described for that market. Different products can use different definitions, so the displayed conditions should always be checked.
Live or in-play markets may remain open while an event is taking place. Information can be delayed, incomplete or temporarily unavailable, and displayed odds may not always reflect the latest event situation. Bets submitted during live play may be subject to additional acceptance checks. If a bet is accepted after a material event has already occurred because of a delay or technical issue, it may be reviewed under the applicable error and integrity rules.
Where a market is settled as void, the relevant stake will generally be returned or dealt with according to the product rules. This does not necessarily mean that an entire multiple bet is void. The effect of a void selection on a combined wager depends on the rules applying to that wager.
4. Errors, cancellations and unusual circumstances
Sg Casino aims to display accurate event information, odds and account records, but errors can occur. An obvious error may include an incorrect price, result, selection, event time, handicap, market description or payout calculation that a reasonable customer would recognise as incorrect. Where an obvious error occurs, the affected bet may be corrected, settled using the proper information or declared void, subject to applicable law and the relevant terms.
A technical failure, communication problem, software fault, data interruption or other system issue may prevent a bet from being accepted, displayed or settled correctly. If your account shows conflicting information, do not assume that a wager has been accepted. Check the account betting history and rely on the official confirmation recorded by the betting system.
A market may be suspended or closed without notice when there is a material development, uncertainty about the event, a possible integrity concern, a data problem or another operational reason. Market suspension does not by itself cancel bets that were already accepted. Any cancellation or voiding will be handled under the applicable market rules and terms.
Sg Casino may investigate unusual betting activity, suspected misuse, fraud, collusion, manipulation, account compromise or other conduct that could affect the fairness or integrity of a market. During an investigation, settlement or account activity may be placed on hold where permitted. If an account or wager is found to breach the applicable terms, the relevant action may include refusing a bet, voiding an affected wager, restricting access or taking other lawful steps.
- Do not attempt to exploit a known pricing, settlement or technical error.
- Do not place bets using another person’s account or payment method without permission.
- Keep screenshots, bet references and relevant account records if you believe a bet has been recorded incorrectly.
- Raise a concern promptly through the available account or support process, without including sensitive payment information in an unsecured message.
- A dispute will be reviewed against the account record, the applicable market rules and the information available when the bet was accepted.
5. Player responsibilities and responsible betting
Betting should be treated as entertainment, not as a way to earn income or recover losses. You should only wager money that you can afford to lose and should set personal limits before you start. Never chase losses by increasing stakes or continuing to bet for longer than planned. The outcome of a bet is uncertain, and previous results do not make a future result more likely.
Sg Casino may provide tools or information that help you manage your play, such as account limits, breaks, activity records or self-exclusion options. Availability and operation of these tools may depend on the applicable service and legal requirements. Read the Responsible Gambling information before placing bets and use the controls that are suitable for your circumstances.
You should not bet while impaired, under pressure from another person or when gambling is causing financial, emotional or relationship difficulties. If you are concerned about your gambling, stop playing and seek support from an appropriate gambling help service in Australia. If you believe you may be underage, located somewhere gambling is not permitted, or unable to comply with the applicable rules, do not place a bet.
These Betting Rules are intended to provide a general explanation and are not a complete statement of every rule that may apply to a particular market. The specific market information, account Terms and Conditions and applicable Australian laws should be considered together. If there is a conflict, the applicable legal requirement and the relevant contractual terms will take priority.
